Web Host Expectations
Managing a Web site can be a daunting task especially if you have no experience and no knowledgeable, dedicated staff assigned to managing it for you. For this reason, it is very important to work with a knowledgeable Web hosting provider that is willing and able to help you along the way. From provisioning your domain name and your hosting to setting up your email account on your personal computer, each task is worthy of attention and each customer is worthy of respect. Expect nothing less from a good Web host. In addition, to simple tasks, a good Web host should also be willing and able to help you with more complicated tasks such as cleaning up your database to providing solutions for simple web site errors.
With all of that said, it is much easier for your host to handle problems relating to your site when he manages each of your products associated with it. For instance, it is probably best for your host to manage both the domain name and the web hosting. There are functions related to each and without access to the appropriate files it is much harder to provide assistance. Moreover, it is probably better for your web developer/designer to have access to each product associated with your site. That way, he doesn't have to learn how to use the functions associated with an unknown host thereby cutting down on the time to resolve any issues, which saves you money.
About the Author